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Conversations · X, Reddit and LinkedIn

Find your next customers where they are already talking.

Every day people ask for a tool like yours, complain about your competitors, and discuss your niche on X, Reddit and LinkedIn. Conversations finds those posts, ranks them by buying intent, drafts a helpful reply, and tracks which replies turn into customers.

  • Looking for a toolSomeone describes the problem you solve and asks what to use.
  • Competitor complaintAn unhappy competitor customer, often asking for alternatives.
  • Mentions youYour product is named. Answer questions and fix wrong claims fast.
  • Niche discussionYour topic, where a useful answer gets you noticed by future buyers.
  • Ranked by intentReady-to-buy and switching posts first, so your time goes where customers are.

A sample feed

For Northwind Desk, a helpdesk for small e-commerce teams, tracking Helply and TicketBay. Every brand and post here is fictional, written to show the format.

  • Redditr/SaaS · 2 hours ago · 48 commentsLooking for a tool
    Cheapest helpdesk for a 3-person Shopify store?

    “We answer about 60 emails a day plus live chat. Everything we tried charges per seat and gets expensive fast. Anything simple that connects to Shopify?”

    High intentReady to buyFreshNo good answer yet

    Why it matched: Asks for email plus live chat with a Shopify connection and flat pricing, which is exactly what Northwind Desk sells.

    Draft reply · edit before posting

    For 60 emails a day plus chat, look for flat pricing rather than per seat, and check that it pulls the Shopify order into the ticket. That saves a lot of tab-switching. Disclosure: I work on Northwind Desk, which does both, with a flat plan for teams under five. Happy to answer questions either way.

    Answers first · names the product once · says you work there
  • Xthread · 5 hours ago · 112 repliesCompetitor complaint
    Helply just tripled our price for the same plan. Alternatives?

    “Renewal came in at 3x with no new features we use. Small team, mostly email. What are people switching to?”

    High intentSwitching nowFounder accountActive thread

    Why it matched: A Helply customer actively choosing a replacement, with a small-team profile that matches yours.

  • Xpost · 3 hours ago · 31 repliesLooking for a tool
    Any helpdesk that drafts replies from our own docs?

    “Not looking for a chatbot that talks to customers. Just drafts for my team to approve.”

    High intentReady to buyFresh

    Why it matched: Describes a feature you ship, drafts that agents approve, in the author’s own words.

  • Redditr/shopify · 1 day ago · 23 commentsMentions you
    TicketBay vs Northwind Desk for email + chat?

    “Someone said Northwind Desk has no mobile app. Is that still true?”

    Medium intentComparing youWrong claim in replies

    Why it matched: A buyer comparing you with a competitor, misled by an outdated claim. A quick correction can win this one.

  • Redditr/ecommerce · 6 hours ago · 19 commentsCompetitor complaint
    TicketBay keeps losing our chat history

    “Third time this month a chat disappeared after the customer closed the window. Support says it is a known issue.”

    Medium intentFrustrated userFresh

    Why it matched: A competitor reliability problem. Help first. They may switch later and remember who helped.

  • LinkedInpost · 1 day ago · 340 reactionsNiche discussion
    How we cut first response time from 9 hours to 40 minutes

    “Three changes: one shared inbox, saved replies for the top 20 questions, and routing by order value.”

    Low intentLarge audienceYour buyers follow it

    Why it matched: A popular post read by heads of support at e-commerce brands, your buyers. A useful comment with your own numbers gets you noticed.

    No product mention needed. Comment with expertise.

How it works

  1. 1Add your site and competitors

    We read your site to learn what you solve, and you add the competitors to watch.

  2. 2We watch X, Reddit and LinkedIn

    New posts are matched to what you sell, explained, and ranked by buying intent and how engageable they are right now.

  3. 3You engage in a minute

    Open the post with a helpful draft ready. Edit it and post from your own account. Your link is tagged, so visits and signups are tracked.

From post to customer

Every reply carries a tagged link, so you see which conversations bring visits and signups, and where to spend more time. Sample numbers.

  1. Found214engageable posts this month
  2. Engaged63replies you posted29% of found
  3. Visited118clicks to your site from those replies1.9 visits per reply
  4. Customers9signups traced back to a reply8% of visitors

Engagement that keeps your accounts safe

Bots that like and comment get accounts banned on X, Reddit and LinkedIn, and buyers can tell. Conversations does the finding, ranking and drafting. You do the posting, in a minute.

  • You post, not a bot

    Every reply is drafted for you and posted by you, from your account. No auto-likes or auto-comments, so no banned accounts.

  • Help first, mention once

    Drafts answer the question before naming your product, and name it once. That is what gets upvotes instead of reports.

  • Disclosure built in

    Drafts that mention your product say you work on it. Communities trust it, and it is the honest way to sell.

  • Community rules respected

    Subreddits that ban self-promotion get a help-only draft. Your account stays in good standing.

Early access

Get Conversations for your site.

Join the waitlist. Early users get their first competitor scan free: every complaint and switching post about your competitors from the last 30 days.